Privacy Policy

This Privacy Policy describes how Caselist ("we," "us," or "our") collects, uses, and discloses your personal information when you use our AI-powered legal assistant web application (the "Service"). We are committed to protecting your privacy in accordance with Singapore's Personal Data Protection Act (PDPA) 2012 and other applicable laws.

1. Information We Collect

We collect various types of information, including:

• Personal Identification Information: Name, email address, phone number, address, date of birth, bar number (for lawyers), and other details you provide during registration or profile setup.
• Legal Issue Details: Information you input into our AI assistant, including descriptions of legal issues, responses to questionnaires, and case-related documents.
• Professional Information (for Lawyers): Profile picture, bio, firm name, years of experience, specializations, awards, and qualifications.
• Transactional Data: Details about services you purchase, billing information, and payment history.
• Usage Data: Information about how you access and use the Service, such as your IP address, browser type, operating system, pages visited, and time spent on the Service.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our Service, including connecting clients with matching lawyers.
• To personalize your experience and deliver tailored content.
• To process transactions and manage billing/payments.
• To communicate with you, respond to inquiries, and send important service-related notices.
• To improve our Service, develop new features, and analyze usage patterns.
• To detect, prevent, and address technical issues or fraudulent activity.
• To comply with legal obligations and enforce our terms and conditions.
• For internal record-keeping and administrative purposes.

3. Disclosure of Your Information

We may disclose your personal information in the following situations:

• With Your Consent: We may share your information with third parties when you give us explicit consent to do so (e.g., sharing your case summary with a lawyer you choose to engage).
• With Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., payment processing, hosting, analytics). These providers are contractually obligated to protect your information.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal information may be transferred.
• Aggregated Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Data Security

The security of your data is important to us. We implement reasonable physical, technical, and administrative safeguards to protect the personal information we collect against unauthorized access, use, disclosure, alteration, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Rights (PDPA)

In accordance with the PDPA, you have the right to:

• Access: Request access to your personal data.
• Correction: Request correction of any inaccurate or incomplete personal data.
• Withdraw Consent: Withdraw your consent for the collection, use, or disclosure of your personal data, subject to legal or contractual restrictions.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: support@caselist.sg
• By visiting this page on our website: Contact Us